When you think about starting a marriage-based green card case, the process can feel vague and far away. Who do you talk to first? What happens after you call? How long until anything actually moves forward?
In our Overview of Services video, we walk through what happens when you reach out to Monument Immigration about an adjustment of status application. You see the steps we take, how quickly we move once you are ready, and how we stay honest about what we can and cannot control.
What this short video walks you through
The video focuses on one of the most common services we handle at Monument Immigration: adjustment of status applications. This process applies when a U.S. citizen marries a foreign national who already lives in the United States and wants to apply for a work permit and a green card.
In just a few minutes, the attorney explains how we guide you from the first phone call to filing your application. Rather than talk in general terms, the video shows real timing, clear steps, and practical expectations.
Key moments to listen for
As you watch, a few moments stand out because they show how we work with you and how we respect your time.
“The first thing you can do is pick up the phone and call my office.”
The video starts with a simple invitation: if you have questions about immigration, you can call (801) 609-3659. You do not need to have every detail figured out first. You do not need to know which form you need. You only need to reach out.
When you call, you speak with a secretary or an answering service that sets up a return call. The attorney explains that he calls you back within 24 hours. That direct follow-up reflects our focus on clear communication from the very beginning.
“It will take usually about six minutes…”
One of the most striking lines in the video is this: “It will take usually about six minutes for me to ask you the vital questions, to know if you’re going to be eligible or not.”
Those six minutes matter. During that short call, we ask focused questions so we can understand your situation and your goals. If your goal is to get a green card through marriage, we use that time to see whether an adjustment of status application fits your case or whether you may need a different path.
Sometimes that quick review shows that you need help outside our services. In those situations, the attorney notes that we may need to refer you to someone. That honesty is a core part of how we work. We want you to have the right support, even if that means a different office handles your next step.
“We can start within an hour.”
Once we know we can move forward together, the video walks through how quickly you can begin. You receive an online questionnaire and a legal agreement electronically. The attorney explains that we can start within an hour of sending those items.
This part of the video highlights our use of online tools to make the process smoother. You do not have to wait for paper packets to arrive in the mail before anything happens. You can begin to share your information securely and at your own pace.
“We submit your application within 48 business hours.”
Another key moment comes when the attorney describes what happens after you complete the questionnaire and review the forms. Once you sign the forms, provide the requested documents, and arrange the filing fees, our team prepares your package and submits your application within 48 business hours.
This timeline shows how seriously we take your case once we have what we need from you. We cannot shorten government processing times, but we can move promptly on our end. The video makes that commitment clear and concrete.
“You’re looking at 4 to 18 months of wait time.”
The video closes with a candid look at what happens after your application goes in. The attorney notes that green card timelines change often and can vary widely, but you may wait somewhere between 4 and 18 months. He calls this period “a test of patience.”
That line matters because it combines realism with understanding. We do not control how fast the government processes your case. We do, however, stay clear about what you might expect so you can plan your life around real numbers, not guesses.
How the video reflects our values today
While the video focuses on adjustment of status, it also shows how we approach immigration cases in general at Monument Immigration.
Clear, direct guidance from the first call
From the moment you hear “pick up the phone and call my office,” you see our commitment to clear, direct help. We do not ask you to sort through the system alone. We invite you to talk, ask questions, and learn where you stand in a straightforward conversation.
That same mindset guides our free phone consultations for clients who qualify. We want you to understand your options before you decide what to do next.
Fast action on the parts we can control
The attorney’s description of starting within an hour and submitting your application within 48 business hours lines up with our broader goal to keep cases moving. We work to process your documents and forms quickly once you provide what we need.
In a system where government timelines shift and backlogs grow, we believe this approach matters. You should not wait on us when you already wait long enough for decisions.
Personal attention, not a one-size-fits-all script
That six-minute eligibility conversation shows how we look at your specific situation. We do not assume every marriage-based case looks the same. Instead, we ask targeted questions, listen to your story, and then talk about whether an adjustment of status case is a good fit right now.
If you need a different path, we say so. If your case can move forward, we explain what comes next and how we will work with you.
Honesty about timelines and uncertainty
The mention of a 4 to 18 month wait window reveals another value: we aim for transparency. We do not promise exact dates. We do not gloss over the waiting period. We share the range we see and acknowledge that it can feel long and stressful.
That level of honesty helps you set realistic expectations for your family and your plans in the United States.
Why this overview matters if you are thinking about a green card
If you are a U.S. citizen married to a foreign national who lives here in the United States, you may wonder where to begin. This video gives you a clear picture of what happens after you dial the phone, how we handle your information, and how quickly your case can move to filing once everything is ready.
More than that, it shows how we communicate: simple language, direct answers, and real timelines. You do not see every possible scenario in a short video, but you gain a sense of how we work and what it might feel like to partner with our team.
If any part of this process sounds like your situation, we invite you to watch the Overview of Services video above from start to finish. Then, when you feel ready to talk about your own case, call Monument Immigration at (801) 609-3659 to learn what your options may look like.